Instead of Assuming What Hourly Workers Want, Ask Them

For investors and companies that aim to create impact through quality job creation, understanding employee satisfaction and input is essential. Employee surveys are common, but often companies only solicit feedback from corporate, salaried employees. Hourly workers can make up the majority of a company’s workforce, yet their voices are left unheard and assumptions are made about how employment can improve wellbeing. In this interactive workshop, you will get an “under the hood” look at how to inform better outcomes for employees and companies through direct feedback from hourly workers on job quality and ongoing improvement. Speakers will walk through a case study on developing the metrics, deploying this survey with multiple companies, and lessons learned. The audience will engage around questions such as: how do you best listen to your workforce? What questions should you ask? What are important levers beyond wage? How do you create a safe space where honest feedback can be shared?