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Re-Prioritizing Frontline Workers: How to Improve Frontline Job Quality Post-Pandemic

Stephanie Nieman May 14, 2021

“Frontline worker” became a household term in 2020 as workers risked their lives to meet essential societal needs for us all.  As life gradually returns to normal, we owe frontline workers a debt of gratitude and more than short-term bonus payments.

This session will discuss innovative business models and impact investment strategies to improve workforce access, quality and development for frontline workers.  We will hear from growth-stage companies improving access & flexibility and/or offering income advancement & training opportunities for workers in healthcare, e-commerce & logistics, food, and manufacturing.  We’ll also hear from investors seeking to scale those models on the investment challenges and opportunities therein.

Discussion leaders to include:

  • Stephanie Nieman, Managing Director, Leeds Illuminate (moderator & investor in companies supporting frontline workers)
  • Ebony Pope, Principal, Rethink Education (investor who’s active in talent mobility solutions for frontline workers)
  • CEO of a growth-stage staffing platform for flexible jobs in the light industrial sector
  • CEO of a growth-stage staffing platform for CNA and nursing jobs in healthcare facilities
  • CEO of a growth-stage company providing ongoing training opportunities and career pathways for frontline healthcare workers
  • Active audience participation and dedicated time to share participant ideas to further support frontline workers



Meta Themes

  • Equity & Inclusion

  • Impact Investing


Frontline workers, job quality, workforce access, workforce development, healthcare, industrial jobs

Purpose and Desired Outcome

Share and gain new ideas to improve job quality for frontline workers from both internal business operations and investment perspectives


  • Entrepreneurs

  • Asset Managers

  • Accelerators & Incubators

  • Allocators (Family Offices, HNW Individuals, Foundations)

  • Academia

  • Government

  • Corporate & SME


  • NameStephanie Nieman
  • TitleManaging Director
  • OrganizationLeeds Illuminate
  • StatusConfirmed
  • NameEbony Brown
  • TitlePrincipal
  • OrganizationRethink Education
  • StatusConfirmed
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