We’ve Got Some Big News! SOCAP and Sorenson Impact Center Join Forces to Help Shape the Next Era of Impact!

Video: Q&A with Bob Fish + Mike McFall, Co-CEOs of Biggby Coffee

CCM Staff September 20, 2018

After starting their coffee franchise from a single store in East Lansing, Michigan, Bob Fish and Mike McFall have grown Biggby Coffee to 200 stores across nine states. In 2014, the company was bringing in $83 million in annual revenue with growth hovering around 20 percent for a decade. But this success had come at a great cost; the workplace culture of Biggby has become toxic and cynical. When Bob & Mike learned that their company had a toxic culture, they became dedicated to turning it around.

Read or listen to the back story on Biggby here, and then watch the Q&A to dive deeper into the art of crafting long-lasting, superb workplace culture as an engine for growth.

Join the SOCAP Newsletter!