Our top priority at SOCAP Global is to create a safe, collaborative environment for participants to connect, learn, and grow together. We understand some of the topics we will discuss have a high level of sensitivity and/or contrasting viewpoints. Participants are free to examine and discuss all questions of interest to them and to express opinions publicly and privately, as long as it is done in a respectful way that encourages collaborative discussion. 

To ensure a productive experience for all, we expect participants to follow our Code of Conduct:

• Be considerate, respectful, and collaborative when exchanging ideas, listening, and talking to other participants. Focus on constructive learning, rather than shaming. 
• Refrain from demeaning, discriminatory or harassing behavior and speech (both verbally and in the chat). Trolling, harassing, or any other forms of intimidation or disruption of discussions will not be tolerated.
• Exchange ideas by orderly means that do not disrupt plenaries, sessions, or break-outs. If you feel a conversation needs to be continued, please table it until a more appropriate time for more in-depth conversations, such as a networking break. 
• Follow directions and requests from SOCAP Global staff. You are expected to comply with requests and directions from SOCAP staff members immediately. 
• Alert SOCAP staff if you have experienced or witnessed any code of conduct violations. Direct message any identifiable SOCAP staff member. 

The full Code of Conduct is available in the SOCAP24 event app and on SOCAP’s website.

SOCAP24 will take place downtown San Francisco, at Yerba Buena Center for the Arts, 701 Mission Street.

Registration will open at 7 a.m. on Monday, October 28, with the opening ceremonies starting at 8 a.m. and the opening plenary starting at 9:15 a.m.  Content will take place from 9 a.m. to 6 p.m. on Monday and Tuesday, and from 9 a.m. to 5 p.m. on Wednesday.  Light breakfast and boxed lunches are provided every day. The closing party will take place on Wednesday from 5 to 7 p.m.

We’re happy to share an opportunity for SOCAP attendees to both save money on hotels and reduce our collective carbon footprint. We’ve partnered again with travel company TripZero (a Certified B Corp) to offset the carbon footprint created by travel to our event.

With the help of our partner hotels, we’ve secured significantly discounted room rates exclusively for attendees. By booking these hotel rooms, we collectively enable TripZero to offset the carbon footprint created by our travel–at no cost to you.

Through the purchase of certified carbon offsets, TripZero funds reforestation and renewable energy projects that remove pollution from the atmosphere. As these projects offset the impact of our travel, they also create lots of benefits for local communities. Interested? Take a moment to watch this project video.

Check Out Our Hotel Deals

The Yerba Buena Center for the Arts is walking distance from the Powell BART/Muni station, meaning that you can commute from Oakland and the East Bay, or arrive directly from SFO or Oakland airport using public transportation.

Learn about public transit options in San Francisco, including shared bicycles.

If you are coming from the East Bay, from San Francisco Airport or South San Francisco, take BART.

If you are coming from the South Bay, take Caltrain.  The Caltrain station is a 15-20 minute walk from YBCA or you can take the brand new MUNI subway.

To park your bicycle, check the parking garage answer below.

If you have to drive, there are several garages around Yerba Buena.  We do not validate parking.

5th & Mission Garage – $5 per hour – $38 for 12 hours.  Has bicycle lockers, EV chargers & carpool rates.

SFMTA – Moscone Center Garage – 255 3rd Street  $3 to $4 an hour, $18 early bird if entering between 6 & 9 a.m. and leaving before 9 p.m. – 12 hours: $29 – Has bicycle lockers & EV chargers.

Hearst Parking Center – 45 3rd Street  $24 if you stay between 2.5 & 12 hours

Other garages

(Rates quoted valid as of July 2024)

Please note that San Francisco’s crime rate is driven mostly by car burglaries. Unfortunately, tourists are most often the victims of those car break-ins.  To avoid being part of the statistics, anywhere you are in the city, use common sense and basic precautions:

• Do not leave anything visible in your car, especially if it is a rental or has an out-of-state license plate.
• If you have to leave anything in the car, place the items in your trunk before you arrive at the parking place.
• If you leave electronics in your car, even if they are hidden, make sure to turn them off completely.  Thieves are known to go around parking lots with blue-tooth detectors to help them figure out where there might be hidden electronics.
• After you close your car, double-check manually to make sure that it is really locked (making sure no one around is using a key jammer.)
• Finally, if parking in the street, turn your wheels toward the curb (if facing downhill) or away from the curb (if facing uphill). It’s the law in SF, so you may avoid a ticket by doing so, but it’s also a way for thieves to spot out-of-towners.

We kindly request that you leave your luggage at your hotel.  There will be NO place to store bags at the event.

As usual, there is no dress code for SOCAP24.  It’s the West Coast, so comfy business casual is the accepted norm, but wear what is comfortable to you.

Yerba Buena has a warm microclimate, but that doesn’t mean that Karl the fog won’t invite itself toward the end of the day.  It can be quite windy too, so plan to layer.

You will need to walk across campus and we again have activated the garden that separates our venues.  You might need to walk on grass – heels are not recommended unless you are a total heel-pro.

To have an idea of the range of outfits, check this Impact Alpha 2018 article.

We launched our networking app Brella on September 12.

If you registered before September 12, you should have receive an email from hello@socapglobal.com around 12:25 p.m. Eastern time, letting you know about the launch, and an invitation email from Brella about 15 minutes later.  If you didn’t receive the Brella invitation, please contact us.

If you register on or after September 12, your confirmation email will contain information about Brella, and you should receive the Brella invitation within 15 minutes after registering.

You can download the app in the Apple App Store and Google Play Store.

You will be able to review your information on the check-in kiosk before we print your badge.  You can also edit your information in the app before you arrive.

You can check-in starting at 7:00 a.m. on Monday, October 28, in the YBCA lobby, 701 Mission Street.

To check-in, you will be able to use the QR code in your app.

No.  Sessions and networking areas are for registered guests only.  We will enforce this policy strictly.  The gallery in YBCA will stay open for the public and might be available for casual conversations with non-registered guests.  There are plenty of cafes, restaurants, and museums in the area that will welcome your patronage.

No.  Our pitch sessions are reserved for the participants in our Fellowship Program.  If you are interested in participating in the program next year, check our newsletter regularly to make sure you do not miss the application period.

Tickets are non-refundable, even if we were to require proof of vaccination to allow entry in buildings.  Note that we have activated a large area in the Yerba Buena Gardens, and networking will take place outdoors.

Tickets can be transferred by filling out this form

We recommend that you contact us with any specific requests before buying a ticket to give us time to take proper steps. We will ensure that you can receive the rate advertised on the day you contact us.  If you have already bought your ticket, contact us as soon as possible so that we can make proper accommodations, esp. if it involves hiring highly specialized assistants.

All inside venues are ADA-accessible, with reserved seating areas.  We have activated a grassy area in the Yerba Buena Gardens.  You may need to wheel yourself or walk on grass to reach the picnic tables where networking will take place.

If you have hearing issues, contact us to learn which hearing assistance technology the YBCA theaters offers.  Note that smaller rooms or rooms in our other venue are not equipped similarly, but we are working on solutions to make sessions available.

We will have a dedicated nursing parent room at YBCA.

This is a scam, do not buy it! We never sell SOCAP conference registrants information.  SOCAP23 attendees will be able to access a full list of attendees in our networking app, Brella. We do not share email addresses with sponsors or other attendees, nor do we share mailing addresses or phone numbers if we have them.

If you didn’t get a confirmation email right after registering, please check with us to make sure there is not a typo in your email address.  The emails come from registration@socapglobal.com.  Please accept-list that email address to make sure you receive our communications.

If you used to receive our emails in the past, but you don’t anymore, there might be several possible reasons : maybe you used a different email address than you remember, or you may have used an email address that is now obsolete and you need to update it.  Finally, if you have opted out of our marketing emails, you will not receive updates about SOCAP24.  Please contact hello@socapglobal.com so that we can help you figure out what’s going on.

If you know that you opted out of our marketing emails, contact us so that we can add you again to the attendees’ mailing list.

Use unique email addresses to register multiple attendees, even if you use the same first name and last name.  It will ensure that we have easy access to the records for all your tickets.

If you do not know who will be attending, please contact us at hello@socialglobal.com to get an invoice.  Upon payment, you will be given a code to register your attendees later.

We understand that you may not be able to attend all days in person.  At this point, we cannot split tickets into day passes.  If you want different people to attend on different days, you will have to hand out the physical badge to your colleague in order to share a ticket.  You can register your ticket in the name of the company as first name, and “.” for all other mandatory fields.  Use the email of the person most likely to use the networking app.

We are not planning on selling day passes.  If this changes, we would advertise them in our newsletter.

Once we launch our app, you will be able to update your name, company and job title directly in the app.  If you didn’t update the information, we will use the information you used at registration to print your badge.  You will have the opportunity to review the information on your badge before printing it.

Tickets can be updated by filling out this form

We offer $250 off the regular price to non-profit, schools, government agencies. Please contact us.

We do not offer scholarships (other than our fellowship program) or student discounts.  Please consider our volunteer/work trade program.

Please let us know more about you and your organization by filling this form.

We welcome one representative per media organization.  We will make exceptions only for large regional or national outfits. Let us know if you will need to bring a videographer.

Volunteers have always been an integral part of SOCAP conferences.  We couldn’t put this event without their help.

We need volunteers in session rooms to help speakers and attendees get situated and keep sessions organized and starting and ending on time.  Volunteers helps attendees find navigate around our large campus, they are our eyes and ears to tell us when something is needed from staff.

This year, we are asking for 8 to 9 hours of work + 1 hour participation in an orientation webinar, and a participation toward costs of $300.  If you are interested,  please fill out the application form  ​We will send you more information and a registration code.  Volunteer spots are on a first-come, first-served basis.

Note that we will not accept any walk-in volunteer on the day of the event!