SOCAP25 FAQs

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Pricing & Cancellation Policy

Pricing Structure Discounts Cancellation Policy

Pricing Structure

We have updated our ticket structure for SOCAP25 to be more accessible and transparent. Tickets are available until we sell out at each pricing level — they may sell out before the listed date. Learn more about our goals and strategy in the full announcement post here.

Discounts

We are offering a limited number of $1,499 reduced-price tickets to qualified groups:

International travelers coming from outside of the United States or Canada
Employees from small non-profits
Current students

Use this form to apply.

Tickets are available on a first-come, first-served ticket, and getting a code does not guarantee a discounted ticket if we sell out before you are able to buy.

Cancellation Policy

Tickets are non-refundable and cannot be transferred to the following year. Regular tickets can be transferred to anyone else by filling out this form.

Discounted tickets can be transferred to anyone who is also eligible for a similar discount. Contact us for more information. Work-trade tickets cannot be transferred but are refundable before October 15.

Location

When & where will SOCAP25 take place? Do you have discounted hotel room rates?

When & where will SOCAP25 take place?

SOCAP25 will take place at the Contemporary Jewish Museum downtown San Francisco on October 27-29. (736 Mission St, San Francisco, CA 94103).

Sessions will start at 9 a.m. every morning. The last session will end at 5 p.m. on Wednesday.

Box lunches will be provided every day.

Do you have discounted hotel room rates?

We’re partnering again with travel company TripZero (a Certified B Corp) to offset the carbon footprint created by travel to our event.

You can book your hotel here.

With the help of our partner hotels, we secure significantly discounted room rates exclusively for attendees. By booking these hotel rooms, we will collectively enable TripZero to offset the carbon footprint created by our travel–at no cost to you.

Through the purchase of certified carbon offsets, TripZero funds reforestation and renewable energy projects that remove pollution from the atmosphere. As these projects offset the impact of our travel, they also create lots of benefits for local communities. Interested? Take a moment to watch this project video.

Transportation

Are the venues accessible through public transportation? Are there public garages around Yerba Buena Gardens?

Are the venues accessible through public transportation?

The Yerba Buena Gardens area is walking distance from the Powell BART/Muni station, meaning that you can commute from Oakland and the East Bay, or arrive directly from SFO or Oakland airport using public transportation.

Learn about public transit options in San Francisco, including shared bicycles.

If you are coming from the East Bay, from San Francisco Airport or South San Francisco, take BART.

If you are coming from the South Bay, take Caltrain. The Caltrain station is a 15-20 minute walk from the venues or you can take the new MUNI subway.

To park your bicycle, check the parking garage answer below.

Are there public garages around Yerba Buena Gardens?

If you have to drive, there are several garages around Yerba Buena. We do not validate parking.

5th & Mission Garage – $5 per hour – $38 for 12 hours. Has bicycle lockers, EV chargers & carpool rates.

SFMTA – Moscone Center Garage – 255 3rd Street $3 to $4 an hour, $18 early bird if entering between 6 & 9 a.m. and leaving before 9 p.m. – 12 hours: $29 – Has bicycle lockers & EV chargers.

Hearst Parking Center – 45 3rd Street $24 if you stay between 2.5 & 12 hours

Other garages

(Rates quoted valid as of July 2024)

Please note that San Francisco’s crime rate is driven mostly by car burglaries. Unfortunately, tourists are most often the victims of those car break-ins. To avoid being part of the statistics, anywhere you are in the city, use common sense and basic precautions:

Do not leave anything visible in your car, especially if it is a rental or has an out-of-state license plate.
If you have to leave anything in the car, place the items in your trunk before you arrive at the parking place.
If you leave electronics in your car, even if they are hidden, make sure to turn them off completely. Thieves are known to go around parking lots with blue-tooth detectors to help them figure out where there might be hidden electronics.
After you close your car, double-check manually to make sure that it is really locked (making sure no one around is using a key jammer.)
Finally, if parking in the street, turn your wheels toward the curb (if facing downhill) or away from the curb (if facing uphill). It’s the law in SF, so you may avoid a ticket by doing so, but it’s also a way for thieves to spot out-of-towners.

Registration Updates

Can I register several attendees with the same email address? Can you split a ticket among several people? Day Passes

Can I register several attendees with the same email address?

Please use unique email addresses to register multiple attendees, even if you use the same first and last name. It will ensure that we have easy access to the records for all your tickets.

If you do not know who will be attending, please contact us at hello@socialglobal.com to get an invoice. Upon payment, you will be given a code to register your attendees later.

If you have used the same email address for several registrations, you will only receive one confirmation email, and only the information for one person will be available in our records. Contact us if you have registered several people under the same email address so that we can update our records and give them access to the networking app.

Can you split a ticket among several people?

We understand that you may not be able to attend all days in person, however, at this point, we cannot split tickets into day passes. If you want different people to attend on different days, you will have to hand out the physical badge to your colleague in order to share a ticket.

We recommend register your ticket in the name of the company as first name, and "." for all other mandatory fields. Use the email of the person most likely to use the networking app.

Do not use the transfer form to transfer the ticket during the event. If the registration help desk is not busy, we may be able to reprint the ticket in the morning to match the new attendee's name but we require you exchange the previous day's physical badge.

Day Passes

Code of Conduct

Our top priority at SOCAP Global is to create a safe, collaborative environment for participants to connect, learn, and grow together. We understand some of the topics we will discuss have a high level of sensitivity and/or contrasting viewpoints. Participants are free to examine and discuss all questions of interest to them and to express opinions publicly and privately, as long as it is done in a respectful way that encourages collaborative discussion.

To ensure a productive experience for all, we expect participants to follow our Code of Conduct:

Be considerate, respectful, and collaborative when exchanging ideas, listening, and talking to other participants. Focus on constructive learning, rather than shaming.
Refrain from demeaning, discriminatory or harassing behavior and speech (both verbally and in the chat). Trolling, harassing, or any other forms of intimidation or disruption of discussions will not be tolerated.
Exchange ideas by orderly means that do not disrupt plenaries, sessions, or breakouts. If you feel a conversation needs to be continued, please table it until a more appropriate time for more in-depth conversations, such as a networking break.
Follow directions and requests from SOCAP Global staff. You are expected to comply with requests and directions from SOCAP staff members immediately.
Alert SOCAP staff if you have experienced or witnessed any code of conduct violations. Direct message any identifiable SOCAP staff member.

The full Code of Conduct will be available in the SOCAP25 event app and on SOCAP’s website.

Our team is happy to help! Contact us